Customize Personalize Memorial Necklace

Orders are typically processed within 3–5 business days (excluding weekends and holidays).
Once shipped, delivery usually takes 2–7 business days, depending on your location.

You’ll receive a confirmation email with tracking information once your order is on the way.
We currently ship within the United States only.

Return & Exchange Policy

We offer a 30-day return policy on all non-custom items. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.

To start a return, please contact us at yulandaevans79@gmail.com.

Custom and personalized orders are final sale, unless they arrive damaged or defective.
If your item arrives damaged, please email us within 7 days with photos and your order number.

Shipping costs are non-refundable, and you’ll be responsible for paying your own shipping fees for returns.
For higher-value returns, we recommend using a trackable shipping service.